Hyatt Regency Houston West, Houston ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

13210 Katy Freeway, Houston, Texas, United States, 77079

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Park Suite 1 King or 2 Double Beds

Max:

2 persons

52 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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ADA Deluxe Room 1 King Bed

Max:

3 persons

31 m²

Bed options:

1 King-size bed

Shower

Coffee machine

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Deluxe Room 1 King Bed

Max:

3 persons

31 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Houston 23.0 km

Airports

William P. Hobby (HOU) 47.1 km

George Bush Houston (IAH) 48.8 km

Train

Dryden/TMC Station 22.8 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Accessible Entrances

“The hotel provided ample accessible entrances, making it easy for everyone to navigate the building comfortably.” view full review

Delicious Breakfast

“The breakfast offered was superb, with a variety of options that truly enhanced my mornings.” view full review

Easy Parking

“Parking was incredibly convenient, allowing for a hassle-free start and end to my day.” view full review

Stunning Lobby

“The beautiful lobby was a highlight of my stay, featuring a serene koi pond that added a touch of luxury.” view full review

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Fitness centre

Services

Dry cleaning
Happy hour

Dining

Paid breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Sun loungers
Garden area

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Location

13210 Katy Freeway, Houston, Texas, United States, 77079

Map view

13210 Katy Freeway, Houston, Texas, United States, 77079

City landmarks

Park

Terry Hershey Park

1.3 km

Darrell Tully Stadium

2.3 km

Park

Bear Creek Pioneers Park

4.2 km

Church

Bridgepoint Bible Church

1.1 km

Church

Emmanuel Episcopal Church

1.3 km

Don Coleman Community Coliseum

2.6 km

Crosspoint Lutheran Church

1.9 km

Church

Saint Basil the Great Greek Orthodox Church

2.1 km

Red Bike Statue

2.2 km

Church

Saint John Vianney Catholic Church

2.3 km

Synagogue

Temple Sinai

3.0 km

Church

Christ Memorial Lutheran Church

2.9 km

Church

Saint Thomas Presbyterian Church

3.1 km

TopGolf Houston

3.1 km

Memorial West Community Club

3.3 km

Rest

3.4 km

Altharetta Yeargin Art Museum

3.5 km

Hoptei

3.5 km

Standing Buddha

3.5 km

Sitting Buddha

3.5 km

Stone Lantern

3.6 km

Church

Grace Point Community Church

3.6 km

3535 War Memorial Dr

Bear Creek War Monument

4.0 km

Parkway Fellowship Church

3.6 km

Memorial for Andrew Pasek

3.6 km

Memorial for Mark Heard

3.6 km

Human Ingenuity

3.6 km

1967 Opening Dedication

3.6 km

Memorial for John "Wade" Williams & Supercat Awards

3.6 km

Kainos Community Church

3.7 km

Nearby

Cemetery

Memorial Oaks Funeral Home Memorial Oaks Cemetery

440 m

Restaurants

Skyline Houston Deli

510 m

575 N Dairy Ashford Rd

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

friendly staff

spacious location

cleanliness issues

overpriced dining

6.8/10

Nice

Rooms

6.8

Location

7.6

Service

7.4

Dining

6.2

4/5 based on 1848 reviews

#130 of 562 hotels in Houston based on Tripadvisor

Richard

United States, November 2023

7.8/10

The hotel's room cleanliness and comfort were superb, despite some minor oversights. The staff's friendliness and helpfulness shone through, though there were instances of unhelpful behavior. The location offered convenience and cleanliness, with great adjacent attractions. Dining was a mixed bag, with some exceptional options and others that fell short in quality.

Rooms

8.0

My room, though comfortable, had a previous guest's clothes left behind, which was a bit off-putting. The beds were cozy, and overall, the accommodation was well-maintained.

Service

7.0

The staff was extremely friendly and accommodating, which made the stay pleasant. However, there was an unfortunate incident where they seemed indifferent and unhelpful during a reservation issue.

Location

9.0

The location was excellent, with easy access off the interstate and clean surroundings. The hotel staff was attentive and made the stay enjoyable and hassle-free.

Dining

7.0

The dining options varied in quality, with some dishes being outstanding while others were average. The restaurant atmosphere was lovely, and the nearby points of interest were a bonus.

Facilities

8.0

The facilities were great, with dry cleaning services available and a happy hour to enjoy. However, there were some instances of rudeness and lack of interest during some interactions.

Anthony

United States, October 2023

6.0/10

I had a mixed experience at this hotel. The rooms were not as clean as I would have liked, but the staff's friendliness and helpfulness were outstanding. The location had great potential, but there were some issues with cleanliness and unhelpful staff. The dining was overpriced for the quality offered.

Rooms

5.0

The room was not as clean as I would like, with issues throughout. It also was not stocked with shower caps.

Service

8.0

The staff was very friendly and warm, providing excellent service during my stay. However, there seemed to be some training gaps.

Location

7.0

The location generally has great potential, with a romantic setting by a lake flowing into a beautiful atrium. However, there were cleanliness issues and unhelpful staff.

Dining

5.0

The dining experience was high priced for the quality offered. It wasn't worth the money, especially the expensive breakfast.

Facilities

The facilities were nice and spacious, ready for celebrating occasions but some may not meet expectations.

friendly staff

cleanliness issues

Bob

United States, August 2023

5.8/10

I had a mixed experience at the hotel. The rooms were clean and quite despite being dated and dark, indicating a need for renovation soon. The service was a mix of nice gestures like free parking and a big lobby with fishes but also marred by unprofessional behavior and hurtful words when mistakes were made. The location, although in a quiet area with friendly staff, was not convenient for accessing downtown Houston or the airport, with increased travel time due to closures.

Rooms

7.0

The rooms, though dated and dark, were clean and quite.

Service

5.0

While there were nice gestures like free parking and transfers to another room, the staff's unprofessionalism and hurtful words were disappointing. They took photos of the issue but I am skeptical about returning.

Location

5.0

The location, although in a quiet area with friendly staff, was not very convenient to reach downtown Houston or the airport.

Dining

6.0

The dining experience was average, with some gluten-free options but priced at a premium. The lack of convenience in the location made it challenging to explore other dining options.

Facilities

7.0

I didn't have much to say about the facilities during my stay.

Stewart

United Kingdom, August 2023

8.2/10

The hotel offers comfortable rooms and excellent service but lacks in dining options. The location is superb with beautiful grounds and a unique indoor pond. The facilities are well-maintained and enjoyable.

Rooms

8.0

The rooms were comfortable and met all our needs.

Service

9.0

The staff, from front desk to room service, were well-trained, friendly, and warm. Excellent service overall.

Location

9.0

The location is awesome, by a lake and with an energy-efficient design including an indoor pond and beautiful grounds.

Dining

7.0

The dining experience was very filling and authentic.

Facilities

8.0

The facilities include an outdoor heated pool and beautiful grounds.

Leslie

United Kingdom, June 2023

7.4/10

The hotel has a great location close to a mall and is ready to offer a romantic and celebratory atmosphere. The rooms were not as clean as I would have liked and lacked a separate sitting area, appearing old. However, the friendly service staff were very helpful. The location is perfect for the energy corridor and visiting Katy, but there are limited dining options within walking distance.

Rooms

6.0

The rooms weren't as clean as I would like, and they didn't include a separate sitting area; they were old.

Service

9.0

The service staff were friendly and very helpful.

Location

8.0

The hotel is the perfect spot close to a mall and ideal for the energy corridor or visiting Katy, but lacking dining options within walking distance.

Dining

7.0

The dining was good but lacked options within walking distance.